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Model Year Problem Record

Chevrolet Cruze 2011 - Problems, Recalls, and Investigations

The complete public record for the 2011 Chevrolet Cruze: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

733Distinct owner complaintsSource: NHTSA Complaints
7Recall campaignsSource: NHTSA Recalls
2Defect investigationsSource: NHTSA Investigations
97Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Engine296 complaints

296 complaints; 1 recall campaign covers this system. Campaigns: 12V288000.

Power Train193 complaints

193 complaints; 1 recall campaign covers this system. Campaigns: 11V273000.

Electrical System98 complaints

98 complaints; 1 recall campaign covers this system. Campaigns: 16V502000.

Driver Assistance and Stability Systems79 complaints

79 complaints; no recall campaign covers this system.

Brakes77 complaints

77 complaints; 1 recall campaign covers this system. Campaigns: 13V360000.

Unknown Or Other75 complaints

75 complaints; no recall campaign covers this system.

Vehicle Speed Control70 complaints

70 complaints; no recall campaign covers this system.

Steering48 complaints

48 complaints; 2 recall campaigns cover this system. Campaigns: 11V221000, 11V270000.

Fuel and Propulsion System44 complaints

44 complaints; 1 recall campaign covers this system. Campaigns: 12V289000.

Air Bags40 complaints

40 complaints; no recall campaign covers this system.

Visibility30 complaints

30 complaints; no recall campaign covers this system.

Vehicle Structure15 complaints

15 complaints; no recall campaign covers this system.

Equipment14 complaints

14 complaints; no recall campaign covers this system.

Seats9 complaints

9 complaints; no recall campaign covers this system.

Lighting7 complaints

7 complaints; no recall campaign covers this system.

Tires7 complaints

7 complaints; no recall campaign covers this system.

Seat Belts6 complaints

6 complaints; no recall campaign covers this system.

Wheels5 complaints

5 complaints; no recall campaign covers this system.

Suspension3 complaints

3 complaints; no recall campaign covers this system.

Latches, Locks and Linkages1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

11V221000Reported April 6, 2011 - 2,100 vehicles potentially affected

Steering. Recall covering the steering system, reported to NHTSA on April 6, 2011. The campaign covers an estimated 2,100 vehicles across all affected models.

11V270000Reported May 6, 2011 - 128,911 vehicles potentially affected

Steering. Recall covering the steering system, reported to NHTSA on May 6, 2011. The campaign covers an estimated 128,911 vehicles across all affected models.

11V273000Reported May 6, 2011 - 100,308 vehicles potentially affected

Power Train. Recall covering the power train system, reported to NHTSA on May 6, 2011. The campaign covers an estimated 100,308 vehicles across all affected models.

12V288000Reported June 22, 2012 - 413,148 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on June 22, 2012. The campaign covers an estimated 413,148 vehicles across all affected models.

12V289000Reported June 22, 2012 - 53,239 vehicles potentially affected

Fuel and Propulsion System. Recall covering the fuel and propulsion system system, reported to NHTSA on June 22, 2012. The campaign covers an estimated 53,239 vehicles across all affected models.

13V360000Reported August 15, 2013 - 292,879 vehicles potentially affected

Brakes. Recall covering the brakes system, reported to NHTSA on August 15, 2013. The campaign covers an estimated 292,879 vehicles across all affected models.

16V502000Reported July 5, 2016 - 8,367 vehicles potentially affected

Electrical System. Recall covering the electrical system system, reported to NHTSA on July 5, 2016. The campaign covers an estimated 8,367 vehicles across all affected models.

Defect Investigations

NHTSA's Office of Defects Investigation opened these investigations touching this model year.

AQ12002Opened October 15, 2012 - Closed October 20, 2014

Chapman Chevrolet / Cruze Engine Recall. No recall campaign resulted from this investigation.

PE12010Opened March 28, 2012 - Closed July 19, 2012

Engine compartment fire. Resulted in recall campaign 12V288000.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

20102
201153
201269
201363
2014121
201581
201675
201757
201862
201950
202036
202119
202213
20238
20247
20259
20268
How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.