Model Year Problem Record

Toyota Highlander 2020 - Problems, Recalls, and Investigations

The complete public record for the 2020 Toyota Highlander: what owners reported, which systems drew recalls, and where complaints exist that no recall has ever covered.

322Distinct owner complaintsSource: NHTSA Complaints

4Recall campaignsSource: NHTSA Recalls

0Defect investigationsSource: NHTSA Investigations

32Complaints reporting a crash or fireOwner Reports, Unverified

Complaints by System

Distinct complaints naming each system, most reported first. Select a system for its own page.

Power Train127

Unknown Or Other46

Brakes41

Air Bags32

Vehicle Structure32

Fuel and Propulsion System20

Electrical System18

Engine17

Driver Assistance and Stability Systems17

Vehicle Speed Control10

Latches, Locks and Linkages1

Did a Recall Cover It?

The join between complaints and recalls for this model year, system by system. A gap does not prove a defect - it means owners reported the problem and no recall campaign covers that system on this model year.

Power Train127 complaints

127 complaints; no recall campaign covers this system.

Unknown Or Other46 complaints

46 complaints; no recall campaign covers this system.

Brakes41 complaints

41 complaints; no recall campaign covers this system.

Air Bags32 complaints

32 complaints; 1 recall campaign covers this system. Campaigns: 23V865000.

Vehicle Structure32 complaints

32 complaints; 1 recall campaign covers this system. Campaigns: 23V720000.

Fuel and Propulsion System20 complaints

20 complaints; no recall campaign covers this system.

Electrical System18 complaints

18 complaints; no recall campaign covers this system.

Engine17 complaints

17 complaints; 1 recall campaign covers this system. Campaigns: 20V162000.

Driver Assistance and Stability Systems17 complaints

17 complaints; no recall campaign covers this system.

Vehicle Speed Control10 complaints

10 complaints; no recall campaign covers this system.

Steering6 complaints

6 complaints; no recall campaign covers this system.

Seat Belts6 complaints

6 complaints; no recall campaign covers this system.

Suspension5 complaints

5 complaints; no recall campaign covers this system.

Visibility5 complaints

5 complaints; no recall campaign covers this system.

Seats2 complaints

2 complaints; 1 recall campaign covers this system. Campaigns: 20V633000.

Tires1 complaints

1 complaints; no recall campaign covers this system.

Wheels1 complaints

1 complaints; no recall campaign covers this system.

Equipment1 complaints

1 complaints; no recall campaign covers this system.

Latches, Locks and Linkages1 complaints

1 complaints; no recall campaign covers this system.

Recall Campaigns

Every campaign covering this model year, in our own words. The campaign number is the official reference.

20V162000Reported March 19, 2020 - 38,810 vehicles potentially affected

Engine. Recall covering the engine system, reported to NHTSA on March 19, 2020. The campaign covers an estimated 38,810 vehicles across all affected models.

20V633000Reported October 14, 2020 - 3,121 vehicles potentially affected

Seats. Recall covering the seats system, reported to NHTSA on October 14, 2020. The campaign covers an estimated 3,121 vehicles across all affected models.

23V720000Reported October 26, 2023 - 750,795 vehicles potentially affected

Vehicle Structure. Recall covering the vehicle structure system, reported to NHTSA on October 26, 2023. The campaign covers an estimated 750,795 vehicles across all affected models.

23V865000Reported December 20, 2023 - 999,901 vehicles potentially affected

Air Bags. Recall covering the air bags system, reported to NHTSA on December 20, 2023. The campaign covers an estimated 999,901 vehicles across all affected models.

Complaints by Year Received

When this model year's complaints reached NHTSA - whether its problems surfaced early or late in its life.

202018

202127

202222

202324

202459

2025100

202672

How to Read These Counts: complaint counts are owner reports to NHTSA, not failure rates. Older and higher-volume vehicles accumulate more reports, and counts are not adjusted for vehicles sold - no per-sales rate or reliability ranking is shown, because the public data does not support one.

Data as of October 30, 2026. Sources: NHTSA Office of Defects Investigation complaints, recalls, and investigations files (U.S. Government public domain). DefectRecord is not affiliated with NHTSA or any manufacturer. For your specific vehicle, use NHTSA's VIN lookup. Report an error.